AbleTech

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Why Choose Able Tech

Maintaining Consistent Care

At Able Tech our aim is to maintain your ability to consistently care through providing the best medical equipment service you can find anywhere in New Zealand.

Why Choose Able Tech?

Customer Satisfaction

  • Prompt response to equipment breakdowns and repairs, minimising your equipment downtime and enabling you to provide care
  • Workmanship Warranty* on all repairs, giving you peace of mind
  • Better pricing on the same items with our pricing guarantee*
  • Experts in sourcing, making sure the availability of parts or products when needed
  • Finding a team of people who all genuinely care about providing what is best for our clients.

Trusted Advisor

Our priority is to get you the most value out of your equipment, ensuring longevity and giving you the best return on your equipment.

Know the solution you are getting is the best value for your money through our transparent 8-point repair evaluation method.

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Providing Value

Providing value for our clients through resources and giving them knowledge and insights from instructional videos to informative articles and troubleshooting guidance, our platform will serve as a valuable resource hub for our clients helping them to make informed decisions and effectively manage their assets.

Empowering clients to be Independent by having a singular location for a vast range of parts and resources helping them to tackle basic repairs, minimising equipment downtime and maximising efficiency.

All our equipment has been meticulously selected, ensuring each product meets a stringent criteria with quality, functionality, and long-term upkeep. We consider not only initial costs but keep ongoing maintenance costs and availability of parts in mind to ensure our clients receive the best return on their investment. We are committed to offering affordable pricing without any rip-offs, giving peace of mind and confidence with every purchase.

New Zealand Wide

Able Tech is committed to serving every corner of New Zealand, weather your in a main city or a remote rural area. Our extensive reach ensures that our products and services are accessible to everyone no matter where they are located.

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What our clients have to say

Mercy Parklands
We have found that Roger and his team at Abletech provide us with excellent service to our extensive manifest and best of all there are no "rip-off" charges.All invoiced work is transparent and over the 3-4 years that we have used Abletech we have not had one compliant about their workmanship or subsequent charges. Recommended Absolutely!!"
Icare Australia
We are grateful for the professional services and support the team at Able Tech has provided and continue to do so with our clients.

Our Services

Breakdown Repairs

When equipment failures occur, Able Tech is there to help with our on-site repair services.

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Preventative Maintenance

Preventative maintenance is essential to ensure your equipment operates at its best all year round.

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Spare Part Supply

Explore our wide selection of spare parts for various medical equipment brands, all conveniently available in one place.

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Acc Service Request

If you would like your equipment serviced or repaired, please contact our friendly staff by phoning us on 0800 339 336

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Electrical Testing

Able Tech electrical testing and tagging service guarantees safety, reliability, and compliance for your equipment - conducted by our team

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Some Brands We Work With

Here are a few of the common brands we work with
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Got a Question or need some help? Get in touch with our team for some expert help.

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Terms & Conditions

Terms of Sale

Able Tech Services Limited (NZBN 9429033623016), 1/68 McLaughlins Road, Wiri, Auckland 2104, New Zealand. duke@abletechservices.co.nz · (09) 269-8990. These terms form part of our full Terms of Service.

Pricing

All prices are in New Zealand dollars (NZD) and include GST unless stated otherwise. Shipping charges are calculated and shown at checkout. Prices may change without notice, but changes will not affect orders already confirmed.

Orders and Acceptance

Placing an order is an offer to purchase. An order is accepted once we confirm it or dispatch the goods. We may decline or cancel an order, for example where stock is unavailable, a product has been discontinued, or there is an error in the listing. If we cancel an order after payment, we will refund you in full.

Pricing and Listing Errors

If a product is listed at an incorrect price or with incorrect information due to an obvious error, we are not obliged to supply it at that price. We will contact you before processing the order to let you proceed at the correct price or cancel for a full refund.

Payment

Payment is required in full at checkout. The “On Account” payment option is only available to business customers with an approved credit account set up with Able Tech Services before the order is placed. To apply for a credit account, please contact us. On Account orders will be processed once the customer’s credit account has been confirmed. Invoices for On Account orders will be issued separately and are payable in accordance with the customer’s credit account terms.

Shipping

Able Tech Services typically ships only to New Zealand addresses. If you are located outside New Zealand, please contact our customer service team with details of the products you would like to purchase.

For regularly stocked parts, we endeavour to dispatch orders within 2–3 working days, subject to stock availability. If there is a delay, we will notify you as soon as reasonably possible.

Before You Order

Please check the part number, model, connector type and compatibility of any part before ordering. If you are unsure whether a part suits your equipment, please contact us before purchasing and our team will be happy to assist you. Any guidance we provide is general advice only, based on the information supplied to us, and responsibility for confirming the correct part remains with the customer.

Product Images and Manufacturer Variations

Product images are provided for identification and general illustration purposes. Manufacturers may update a product’s external design, colour, markings, packaging or country of manufacture without prior notice.

Where the product supplied remains the advertised brand and has the correct compatibility, connector, specifications, safety rating and intended function, minor cosmetic or packaging differences will not be treated as an incorrect product supply.

Nothing in this section limits any rights available under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or other applicable legislation.

Inspection and Claims

Customers must inspect all goods promptly after delivery and notify Able Tech Services in writing within 48 hours of any visible damage, quantity discrepancy or apparent difference from the product ordered.

Customers must confirm that the product is suitable and correctly specified before installing, connecting or using it.

Notification outside the 48-hour period may affect our ability to investigate a claim, particularly where damage or a discrepancy was visible upon delivery. However, this notification period does not limit any rights that cannot legally be excluded under the Consumer Guarantees Act 1993 or other applicable legislation.

Faulty Goods

If a product is faulty, please contact us as soon as possible with your order number, a description of the fault and, where possible, photos or video. We may need to inspect or test the product to assess the fault, and may ask you to return it to us.

Where a fault is confirmed, we will repair, replace or refund the product in line with your rights under the Consumer Guarantees Act 1993 and any applicable manufacturer’s warranty. Faults caused by incorrect installation, misuse, accidental damage, unauthorised modification or normal wear and tear are not covered.

Change-of-Mind Returns

Able Tech Services may accept change-of-mind returns requested within 21 days of delivery, subject to prior approval and the following conditions:

  • The product must be unused, uninstalled and in resaleable condition.
  • The product must be returned in its original packaging where reasonably possible.
  • Consumable products and hygiene products cannot be returned.
  • Custom orders and specially procured products cannot be returned.
  • Electrical parts that have been installed, connected or used cannot be returned unless faulty.
  • The customer is responsible for return shipping costs.
  • Original shipping charges are non-refundable.
  • Approved returns will incur a 10% restocking fee.
  • Approved refunds will be issued as a credit note.

A difference in external appearance, colour, markings or packaging resulting from a manufacturer revision will be treated as a change-of-mind return where the product supplied remains the advertised brand and materially matches the stated compatibility, specifications and intended function.

These return conditions do not apply where the customer is entitled to a remedy under the Consumer Guarantees Act 1993 or other applicable legislation.

Business Purchases

Where you are acquiring goods for the purposes of a business, you agree that, to the extent permitted by law, the Consumer Guarantees Act 1993 does not apply to your purchase, and that sections 9, 12A, 13 and 14(1) of the Fair Trading Act 1986 do not apply. You agree that it is fair and reasonable for you to be bound by this clause.

Price Guarantee

Find a cheaper price and we will beat it by 10%, subject to the following conditions:

  • The product must be in stock at both our store and the competitor’s store at the time of the request, and the request must be made within 7 days of the price being advertised by the competitor.
  • The item must be the exact same model or item, in its original packaging, and a standard stocked item from a New Zealand–based retailer.
  • You must provide proof of the competitor’s current advertised price, e.g. a competitor mailer, quote, press advert or dated website screenshot, or an original receipt if seeking a refund.
  • Claims must be lodged within 7 days of purchase.
  • The Price Guarantee applies where the competitor’s final price, including delivery, taxes, fees and charges, is lower than ours.

Price Guarantee Exclusions

  • Outlet and clearance stores.
  • Typographical or advertising errors (ours or competitors’).
  • Items subject to a rebate, redeemable manufacturer’s coupon or refund of any kind, in which case your purchase price will take that rebate or refund into account.
  • Used, recycled, previously owned, rebuilt or remanufactured items.
  • Special deals available only to members of specific organisations, such as clubs, preferred suppliers, loyalty programmes, associations or insurance claim settlements.

Governing Law

These terms are governed by the laws of New Zealand, and any dispute will be subject to the jurisdiction of the New Zealand courts.

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