Find a cheaper price and we will beat it by 10%. * terms and conditions to price guarantee below.
- Product must be in stock at both our store and the competitor’s store at the time of the price promise request and must take place within 7 days of the price being advertised by the competitor.
- The item needs to be the same (exact) model or item, in its original packaging and must be a standard stocked item from an New Zealand based retailer.
- Customer needs to provide proof of competitors current advertised price e.g. competitor mailer, quote, press advert or screenshot of website (current and dated), or an original receipt if seeking a refund.
- Claim must be lodged within 7 days of purchase of lower price being advertised.
- Price Promise does not include typographical errors.
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Price Promise applies where the other store's final price, including delivery, taxes, fees and charges, is lower than our price.
Exclusions
- Outlet and clearance Stores are excluded from our Price Promise.
- Items purchased are subject to rebate, redeemable manufacturer’s coupon, or any refund of any sort, in which case your purchase price will be determined by taking into account any such rebate or refund.
- Used, old, recycled, previously owned, rebuilt, or re-manufactured items, whether or not you knew the item was used, recycled, previously owned, rebuilt, or remanufactured.
- Advertising errors (either ours or competitors).
- Any price difference found with an item sold as a special deal available only to the members of specific organisations such as clubs, preferred suppliers, loyalty cards and associations or by way of insurance company claims settlement.