Able Tech is dedicated to delivering prompt and top-notch medical equipment services throughout New Zealand, ensuring reliability, compliance, and minimal downtime for your equipment.
REQUEST SUPPORTCheck out Able Tech's extensive range of spare parts for your medical equipment, ensuring minimized costs, less downtime with a prompt and reliable service.
SHOP NOWView our range of products where Each item has been carefully selected to meet high standards of quality, functionality, and long-term maintenance. We prioritize affordability and minimising ongoing costs to ensure the best return on investment.
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Breakdown Repairs
When equipment failures occur, Able Tech is there to help with our on-site repair services.
Learn MorePreventative Maintenance
Preventative maintenance is essential to ensure your equipment operates at its best all year round.
Learn MoreSpare Part Supply
Explore our wide selection of spare parts for various medical equipment brands, all conveniently available in one place.
Learn MoreElectrical Testing
Able Tech electrical testing and tagging service guarantees safety, reliability, and compliance for your equipment - conducted by our team
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Able Tech Services Limited (NZBN 9429033623016), 1/68 McLaughlins Road, Wiri, Auckland 2104, New Zealand. duke@abletechservices.co.nz · (09) 269-8990. These terms form part of our full Terms of Service.
All prices are in New Zealand dollars (NZD) and include GST unless stated otherwise. Shipping charges are calculated and shown at checkout. Prices may change without notice, but changes will not affect orders already confirmed.
Placing an order is an offer to purchase. An order is accepted once we confirm it or dispatch the goods. We may decline or cancel an order, for example where stock is unavailable, a product has been discontinued, or there is an error in the listing. If we cancel an order after payment, we will refund you in full.
If a product is listed at an incorrect price or with incorrect information due to an obvious error, we are not obliged to supply it at that price. We will contact you before processing the order to let you proceed at the correct price or cancel for a full refund.
Payment is required in full at checkout. The “On Account” payment option is only available to business customers with an approved credit account set up with Able Tech Services before the order is placed. To apply for a credit account, please contact us. On Account orders will be processed once the customer’s credit account has been confirmed. Invoices for On Account orders will be issued separately and are payable in accordance with the customer’s credit account terms.
Able Tech Services typically ships only to New Zealand addresses. If you are located outside New Zealand, please contact our customer service team with details of the products you would like to purchase.
For regularly stocked parts, we endeavour to dispatch orders within 2–3 working days, subject to stock availability. If there is a delay, we will notify you as soon as reasonably possible.
Please check the part number, model, connector type and compatibility of any part before ordering. If you are unsure whether a part suits your equipment, please contact us before purchasing and our team will be happy to assist you. Any guidance we provide is general advice only, based on the information supplied to us, and responsibility for confirming the correct part remains with the customer.
Product images are provided for identification and general illustration purposes. Manufacturers may update a product’s external design, colour, markings, packaging or country of manufacture without prior notice.
Where the product supplied remains the advertised brand and has the correct compatibility, connector, specifications, safety rating and intended function, minor cosmetic or packaging differences will not be treated as an incorrect product supply.
Nothing in this section limits any rights available under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or other applicable legislation.
Customers must inspect all goods promptly after delivery and notify Able Tech Services in writing within 48 hours of any visible damage, quantity discrepancy or apparent difference from the product ordered.
Customers must confirm that the product is suitable and correctly specified before installing, connecting or using it.
Notification outside the 48-hour period may affect our ability to investigate a claim, particularly where damage or a discrepancy was visible upon delivery. However, this notification period does not limit any rights that cannot legally be excluded under the Consumer Guarantees Act 1993 or other applicable legislation.
If a product is faulty, please contact us as soon as possible with your order number, a description of the fault and, where possible, photos or video. We may need to inspect or test the product to assess the fault, and may ask you to return it to us.
Where a fault is confirmed, we will repair, replace or refund the product in line with your rights under the Consumer Guarantees Act 1993 and any applicable manufacturer’s warranty. Faults caused by incorrect installation, misuse, accidental damage, unauthorised modification or normal wear and tear are not covered.
Able Tech Services may accept change-of-mind returns requested within 21 days of delivery, subject to prior approval and the following conditions:
A difference in external appearance, colour, markings or packaging resulting from a manufacturer revision will be treated as a change-of-mind return where the product supplied remains the advertised brand and materially matches the stated compatibility, specifications and intended function.
These return conditions do not apply where the customer is entitled to a remedy under the Consumer Guarantees Act 1993 or other applicable legislation.
Where you are acquiring goods for the purposes of a business, you agree that, to the extent permitted by law, the Consumer Guarantees Act 1993 does not apply to your purchase, and that sections 9, 12A, 13 and 14(1) of the Fair Trading Act 1986 do not apply. You agree that it is fair and reasonable for you to be bound by this clause.
Find a cheaper price and we will beat it by 10%, subject to the following conditions:
These terms are governed by the laws of New Zealand, and any dispute will be subject to the jurisdiction of the New Zealand courts.
