Since 2007, Able Tech Services has provided superior and reliable servicing of medical equipment in Aged Care, ACC, Private Health Clinics, Physios, and much more. During this period, many healthcare providers have proved how successful regular servicing can be, minimising and eliminating costly breakdowns while reducing risk to caregivers and patients. These tangible benefits have been welcomed by healthcare providers.
The Directors are a husband-and-wife team who are passionate about the quality of service provided to our healthcare customers and clients. This is reflected in the commitment of the staff at Able Tech Services to care and excellence, which underlines all work undertaken.
Some features that highlight our service are that we strive to be a trusted partner and advisor who has our customers' interests at the forefront of mind and provides value to our clients. Our services are always reliable, trustworthy, and personable because we are in the industry helping people. It's important that we can build this relationship.
Roger started Able Tech Services as he had been working in the healthcare industry, servicing and assembling equipment for an equipment supplier in Auckland. He saw the need and opportunity to branch out and start his own company as a purely service and repair company to support healthcare facilities across Auckland. He purchased a 2002 Blue Toyota Hiace Van and travelled around repairing equipment while his wife Fiona was at home handling all the administration side.
After two years of work on the road in his trusty blue Hiace van, Roger landed a large contract with ACC to refurbish and repair their equipment. Roger then purchased some warehouse space and employed two more technicians, Gary and Alan, to assist with maintaining his current local clients and the new ACC contract.
In 2010, Able Tech Services expanded its warehouse space to double its capacity and employed 7 full-time staff to provide passionate service to more clients across Auckland. Able Tech Services is now doing repair and servicing work for ACC, MOH, and aged care facilities across Auckland.
With the great response to the service provided by Able Tech Services across Auckland, Roger saw the opportunity to expand the field further to the Waikato Region.
Able Tech Services was now offering its services across the North Island of New Zealand, and with this expansion came constraints for the storage of spare parts at our Takanini warehouse. We then moved into a larger warehouse in Manukau, which allowed us to increase our capacity to hold more parts so we could continue to support our clients effectively.
We launched a website called MedPart to support our clients as we saw value in supplying parts as a way for them to do the basic repairs, thus enabling them to save money while also providing them with a one-stop solution for their medical equipment parts from one place.
We have now merged MedPart into Able Tech, creating a streamlined platform for all our client's medical equipment needs.
Over the years, we have built a loyal client base mostly through word of mouth due to our strong reputation in the industry. With the addition of a dedicated sales team, we are now extending our services across the whole of New Zealand. Our mobile technicians will be available to provide rapid response services, ensuring that we support our clients wherever they are located nationwide allowing them to focus on providing consistent and high-quality care.