AbleTech

Skip to content

Able Tech History

At Able Tech our aim is to maintain your ability to consistently care through providing the best medical equipment service you can find anywhere in New Zealand.

Our Story

Since 2007, Able Tech Services has provided superior and reliable servicing of medical equipment in Aged Care, ACC, Private Health Clinics, Physios, and much more. During this period, many healthcare providers have proved how successful regular servicing can be, minimising and eliminating costly breakdowns while reducing risk to caregivers and patients. These tangible benefits have been welcomed by healthcare providers.

The Directors are a husband-and-wife team who are passionate about the quality of service provided to our healthcare customers and clients. This is reflected in the commitment of the staff at Able Tech Services to care and excellence, which underlines all work undertaken.

Some features that highlight our service are that we strive to be a trusted partner and advisor who has our customers' interests at the forefront of mind and provides value to our clients. Our services are always reliable, trustworthy, and personable because we are in the industry helping people. It's important that we can build this relationship.

Our History Timeline

2007 – Able Tech Services is born

Roger started Able Tech Services as he had been working in the healthcare industry, servicing and assembling equipment for an equipment supplier in Auckland. He saw the need and opportunity to branch out and start his own company as a purely service and repair company to support healthcare facilities across Auckland. He purchased a 2002 Blue Toyota Hiace Van and travelled around repairing equipment while his wife Fiona was at home handling all the administration side.

2009 – Doubled in Size

After two years of work on the road in his trusty blue Hiace van, Roger landed a large contract with ACC to refurbish and repair their equipment. Roger then purchased some warehouse space and employed two more technicians, Gary and Alan, to assist with maintaining his current local clients and the new ACC contract.

2010 – Service Capacity expanded

In 2010, Able Tech Services expanded its warehouse space to double its capacity and employed 7 full-time staff to provide passionate service to more clients across Auckland. Able Tech Services is now doing repair and servicing work for ACC, MOH, and aged care facilities across Auckland.

2014- Services Expanded to Waikato

With the great response to the service provided by Able Tech Services across Auckland, Roger saw the opportunity to expand the field further to the Waikato Region.

2020 – Moved to larger Facilities

Able Tech Services was now offering its services across the North Island of New Zealand, and with this expansion came constraints for the storage of spare parts at our Takanini warehouse. We then moved into a larger warehouse in Manukau, which allowed us to increase our capacity to hold more parts so we could continue to support our clients effectively. 

2021 – Spare Part Sales

We launched a website called MedPart to support our clients as we saw value in supplying parts as a way for them to do the basic repairs, thus enabling them to save money while also providing them with a one-stop solution for their medical equipment parts from one place. 

2024 – Accelerated Growth

We have now merged MedPart into Able Tech, creating a streamlined platform for all our client's medical equipment needs. 

Over the years, we have built a loyal client base mostly through word of mouth due to our strong reputation in the industry. With the addition of a dedicated sales team, we are now extending our services across the whole of New Zealand. Our mobile technicians will be available to provide rapid response services, ensuring that we support our clients wherever they are located nationwide allowing them to focus on providing consistent and high-quality care. 

What our clients have to say

Mercy Parklands
We have found that Roger and his team at Abletech provide us with excellent service to our extensive manifest and best of all there are no "rip-off" charges.All invoiced work is transparent and over the 3-4 years that we have used Abletech we have not had one compliant about their workmanship or subsequent charges. Recommended Absolutely!!"
Icare Australia
We are grateful for the professional services and support the team at Able Tech has provided and continue to do so with our clients.

Got a Question or need some help? Get in touch with our team for some expert help.

Contact Now
Edit Option
Back In Stock Notification
Terms & Conditions

Ecommerce / Parts Sales General

Shipping

Able Tech Services typically only ships to New Zealand addresses however if you are based outside of New Zealand we do have the ability to supply product however you will need to contact our customer service team with the products you would like to purchase. For regular stocked parts we endeavor to have the items shipped in 1-2 days from time of order and depending on stock availability. If there is any delays we will notify you of any delays as soon as possible.

Inspection and Claims

The customer must inspect and check all goods and notify Able Tech Services in writing within 48hrs of receiving the item of any defects, incorrect specifications, damages, or quantity in accordance with the customer’s order. It is the responsibility of the customer to check and ensure the goods comply, before it is used.

Returns

Able Tech Services offers a 21 days right of return from date purchased. Returns will attract a 10% restocking fee and a credit note will be issued.  Any product that is returned is based on the following conditions. (subject to change from time to time)

  • No Consumable Products or Hygiene products
  • Returned in original packaging (preferred)
  • Item is in unused condition.
  • No custom orders

Price Guarantee

Find a cheaper price and we will beat it by 10%. * terms and conditions to price guarantee below.

  • Product must be in stock at both our store and the competitor’s store at the time of the price promise request and must take place within 7 days of the price being advertised by the competitor.
  • The item needs to be the same (exact) model or item, in its original packaging and must be a standard stocked item from an New Zealand based retailer.
  • Customer needs to provide proof of competitors current advertised price e.g. competitor mailer, quote, press advert or screenshot of website (current and dated), or an original receipt if seeking a refund.
  • Claim must be lodged within 7 days of purchase of lower price being advertised.
  • Price Promise does not include typographical errors.
  • Price Promise applies where the other store's final price, including delivery, taxes, fees and charges, is lower than our price. 

Exclusions

  •  Outlet and clearance Stores are excluded from our Price Promise.
  • Items purchased are subject to rebate, redeemable manufacturer’s coupon, or any refund of any sort, in which case your purchase price will be determined by taking into account any such rebate or refund.
  • Used, old, recycled, previously owned, rebuilt, or re-manufactured items, whether or not you knew the item was used, recycled, previously owned, rebuilt, or remanufactured.
  • Advertising errors (either ours or competitors).
  • Any price difference found with an item sold as a special deal available only to the members of specific organisations such as clubs, preferred suppliers, loyalty cards and associations or by way of insurance company claims settlement.

 

 

this is just a warning
Login
Shopping Cart
0 items
" defer>